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  1. Moccamaster USA
  2. Maintenance & Troubleshooting
  3. Troubleshooting

Troubleshooting

Solutions to many common issues are listed below. If you do not find a solution for your specific problem, or if the problem persists after troubleshooting, please contact Moccamaster USA Customer Service at 855.662.2200.

  • How to repair the drip-stop mechanism on your brew basket
  • The power light is on, but the brewer isn’t making coffee.
  • My brew basket is overflowing.
  • The hotplate is staying on after the brewing is complete.
  • Why is the glass tube in my water reservoir cloudy?
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