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  1. Moccamaster USA
  2. Maintenance & Troubleshooting

Maintenance & Troubleshooting

Maintenance

  • How to repair the drip-stop mechanism on your brew basket
  • Why is there water remaining in my brewer once the brew cycle is complete?
  • What is descaling?
  • How frequently should I descale and clean my brewer, and what should I use?
  • Can I use citric acid to descale my Moccamaster?
  • Why are there so many removable parts?
See all 9 articles

Troubleshooting

  • I’ve noticed an organic, “slimy” buildup in my Moccamaster’s water reservoir. What is it, and why is it happening?
  • The power light is not coming on.
  • The power light is on, but the brewer isn’t making coffee.
  • My brew basket is overflowing.
  • The thermal carafe is not keeping my coffee hot.
  • The hotplate is staying on after the brewing is complete.
See all 11 articles
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