Maintenance
- How to repair the drip-stop mechanism on your brew basket
- Why is there water remaining in my brewer once the brew cycle is complete?
- What is descaling?
- How frequently should I descale and clean my brewer, and what should I use?
- Can I use citric acid to descale my Moccamaster?
- Why are there so many removable parts?
Troubleshooting
- I’ve noticed an organic, “slimy” buildup in my Moccamaster’s water reservoir. What is it, and why is it happening?
- The power light is not coming on.
- The power light is on, but the brewer isn’t making coffee.
- My brew basket is overflowing.
- The thermal carafe is not keeping my coffee hot.
- The hotplate is staying on after the brewing is complete.