Our Moccamaster coffee brewers, excluding carafe and parts, are warrantied by Moccamaster USA to be free from defects in materials and workmanship existing at the time of manufacture and appearing within one of the following warranty periods:
Five (5) years from the date of purchase of a NEW BREWER.
One (1) year from the date of purchase of a REFURBISHED BREWER.
If Moccamaster USA inspects the brewer and finds it to be defective, it will be repaired or replaced without charge to you. If a replacement product is provided, it will assume the remaining warranty of the original product, as described above.
This warranty does not apply to any defect arising from a buyer or user’s misuse of the product, including negligent handling, lack of descaling, failure to follow manufacturer's instructions, modification, alteration, or repair not authorized by Moccamaster USA. If you choose to have someone other than an authorized service center service your brewer, THIS WARRANTY WILL AUTOMATICALLY BECOME NULL AND VOID. Any liability is expressly limited to an amount equal to the purchase price paid, and all claims for special, incidental, or consequential damages are hereby excluded.
Unless otherwise specified, Moccamaster USA makes no other warranty of any kind, expressed or implied, as to the merchantability or fitness of any product for any particular purpose. Moccamaster USA expressly disclaims all warranties and conditions not stated in the limited warranty. Moccamaster USA is not liable for any claim made by a third party or made by a buyer or user for a third party.
This warranty gives you specific legal rights, and you may also have other legal rights, which vary from state to state. Some states do not allow the limitation or exclusion of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
If you believe your brewer is defective, return it to the location of purchase (within first 30 days) or contact Moccamaster USA Customer Service.
KEEP ORIGINAL SALES RECEIPT OR INVOICE AS PROOF OF PURCHASE FOR WARRANTY PURPOSES.
For out-of-warranty product repair services, contact Moccamaster USA Customer Service.